1688 Seller Side: Tutorial on Using Gold Champion Sales Skills

3ChatClaw Skill Center
1

1688 Merchant App - Gold Sales Champion Skill User Guide

I. Skill Overview

After configuring the Reply Token and Alert Phone Number, and successfully connecting an Android phone to your computer, you can launch the “1688 Merchant App - Gold Sales Champion” skill. The skill will automatically navigate to the Messages -> Buyer Inquiries page in the 1688 Merchant App on the phone, monitor buyer inquiry messages, use 3ChatClaw to generate sales replies, and automatically send them on the mobile device.

This skill is suitable for 1688 merchants for scenarios such as handling high-frequency consultations, following up on buyer inquiries, and managing leads. During operation, if the phone connection is lost or 3ChatClaw cannot continue to control the phone, the system will attempt to reconnect. If reconnection fails, it will send an SMS alert to the configured phone number and automatically stop monitoring.

II. Prerequisites

Before using this skill, please prepare the following:

  1. Android Phone

    • The phone must be connectable to the computer via a USB data cable;
    • The 1688 Merchant App must be installed and logged in on the phone;
    • It is recommended to keep the phone screen on or avoid long periods of screen locking during operation.

  2. USB Data Cable

    • It is recommended to use a data cable that supports data transfer;
    • If the computer cannot recognize the phone, prioritize replacing the data cable or the USB port.

  3. 1688 Merchant App Account

    • Please open the 1688 Merchant App on the phone first;
    • Confirm that the account is logged in;
    • Confirm that you can normally access Messages -> Buyer Inquiries.

  4. Reply Token

    • Used to generate buyer inquiry reply content based on the sales strategy set by the user (needs to be configured in 3chat).

  5. Phone Number

    • Used to receive SMS alerts for disconnections, inability to control the phone, and other anomalies.

III. Configuring Environment Variables

Before launching the skill, you need to configure the following environment variables in 3ChatClaw.

Environment Variables Required for This Skill

key value
ALIBABA_1688_AGENT_TOKEN Token used to generate buyer inquiry reply content
ALIBABA_1688_REPLYING_PHONE Phone number to receive disconnection alert SMS

Note: Do not send the Token directly to the chat window, nor write it into screenshots, public documents, or logs.

How to Obtain the Video Account Reply Token

  1. Log in to the 3ChatAI official website.
  2. In the left sidebar, find and click Open Platform.
  3. Click OAuth Client to enter the configuration page. You can also directly click the following link to enter: https://app.3chatai.cn/standard-app/table/core_openapi_app
  4. Select the configured application.
  5. Drag to the right to find Permanent accessToken.
  6. Right-click and copy the Token.

image
image1280×753 124 KB

How to Configure Environment Variables in 3ChatClaw

  1. Click Environment Variables in the left sidebar.
  2. Click Add Variable.
  3. In the left key field, enter: ALIBABA_1688_AGENT_TOKEN.
  4. In the right value field, enter the Token you just copied.
  5. Click Add Variable again.
  6. In the left key field, enter: ALIBABA_1688_REPLYING_PHONE.
  7. In the right value field, enter the phone number for receiving SMS alerts.
  8. Click Save in the upper right corner.

IV. Connecting the Android Phone

This skill requires controlling the Android phone via the computer, so you must complete the phone connection before launching the skill.

1. Enable Developer Mode

The entry points vary slightly among different Android brands. The following uses Xiaomi HyperOS as an example:

  1. Open phone Settings.
  2. Click My Device.
  3. Find OS Version or System Version.
  4. Tap OS Version about 5 times continuously until the phone prompts that Developer Mode has been entered.

For other Android phones, you can generally enable Developer Mode by tapping Version Number, System Version, or Software Version continuously in Settings -> About Phone.

image
image899×993 114 KB

2. Enable USB Debugging

The following still uses Xiaomi HyperOS as an example:

  1. Return to the home page of phone Settings.
  2. Scroll down to find and click More Settings.
  3. Click Developer Options.
  4. Turn on USB Debugging.
  5. If the following switches appear on the page, it is also recommended to turn them on:
    • USB Installation
    • USB Debugging (Security Settings)

During the enabling process, the phone may pop up a risk warning or a countdown confirmation. Please read it and click OK or Allow.

image
image1280×701 156 KB

3. Allow Computer Debugging of the Phone

After connecting to the computer, the phone usually pops up a confirmation box asking Allow USB debugging?.

  1. Check Always allow debugging on this computer.
  2. Click OK or Allow.
  3. If you do not see the popup, you can replug the data cable, or turn USB Debugging off and then on.
    image
    image1138×2457 308 KB

4. Connect the Phone to the Computer with a Data Cable

  1. Connect the phone and computer using a USB data cable.
  2. Pull down the phone’s notification bar.
  3. Find the USB connection notification.
  4. Select File Transfer as the USB usage mode, do not select Charge only.

Some phones may display File Transfer, MTP, or Transfer Photos/Files. Please select the mode that allows data transfer.

image
image1280×938 158 KB

5. Confirm Successful Connection

After a successful connection, 3ChatClaw can automatically recognize and control the phone when launching the skill. Normally, the skill will automatically open or switch to the 1688 Merchant App and enter the Messages -> Buyer Inquiries page.

If it prompts that no device is detected after launching, please prioritize checking:

  • Whether USB Debugging is enabled on the phone;
  • Whether File Transfer is selected for USB usage;
  • Whether Allow USB Debugging has been clicked on the phone;
  • Whether the data cable supports data transfer;
  • Whether only one Android device that needs to be controlled is connected to the computer;
  • Whether the 1688 Merchant App is installed and logged in.

V. Skill Installation

Users can download and install this skill from the Skill Market.

  1. Click Skill Market in the left sidebar to enter the Skill Market page.
  2. Search for or browse 1688 Merchant App - Gold Sales Champion.
  3. Click the skill card.
  4. Click Install with One Click to complete the installation.
  5. After installation, click Installed Skills in the left sidebar to view installed skills.

VI. Launching the Skill

This skill supports two launch methods:

  • Launch by sending a Prompt in the conversation;
  • Launch via the Tasks feature.

Note: Before launching the skill, please confirm that environment variables have been configured and the Android phone USB debugging connection is complete.

Launching the Skill via Conversation

1. Obtain the Launch Prompt

  1. Click Skill Market in the left sidebar.
  2. Find and click the 1688 Merchant App - Gold Sales Champion skill.
  3. Copy the Prompt from the popped-up skill card.

The default Prompt for this skill is:

Use the 1688-android-im-reply skill, connect to the Android device, monitor buyer inquiries in the 1688 Merchant App messages, and automatically reply

2. Launch the Skill

  1. Paste the copied Prompt into the chat box.
  2. Click Send.
  3. Wait for 3ChatClaw to respond.
  4. 3ChatClaw will check environment variables and phone connection status.
  5. After passing the check, the skill will automatically connect to the Android phone.
  6. The phone will enter or resume 1688 Merchant App -> Messages -> Buyer Inquiries.
  7. The skill starts monitoring buyer inquiries and automatically generates and sends replies.

It is recommended to maintain the following during operation:

  • Phone connected to the computer, do not unplug the data cable;
  • 1688 Merchant App account remains logged in;
  • Stable phone network;
  • Do not manually switch to other Apps or operate the phone frequently.

Launching the Skill via Tasks

If you want to fix the 1688 Merchant App automatic reply as a long-term task entry, you can launch this skill via the Tasks feature.

Operation Steps

  1. Click Tasks in the left sidebar to enter the Task Center.
  2. Click Create Task.
  3. Select 1688 Merchant App - Gold Sales Champion.
  4. Enter a task name, e.g., 1688 Buyer Inquiry Auto Reply.
  5. This skill requires no additional configuration. After confirmation, click Create Task.
  6. After the task is created, you can view it in the Task Center.
  7. Click Run Now to execute the task.
  8. Wait for 3ChatClaw to respond.
  9. The task execution process will be displayed as a popup in the upper right corner or as chat results.
  10. After the phone enters 1688 Merchant App -> Messages -> Buyer Inquiries, the skill will start automatic monitoring and replies.
  11. To view the current task execution results, you can click Chat in the left sidebar to check.

VII. Stopping Monitoring

If you need to stop the 1688 Merchant App automatic reply, please send a command similar to the following in 3ChatClaw:

Stop 1688 Merchant App - Gold Sales Champion monitoring

After sending, 3ChatClaw will stop the current background monitoring task. After stopping, the skill will no longer scan for buyer inquiries or automatically send replies.

VIII. Frequently Asked Questions

1. Why does it prompt that environment variables are missing?

This indicates that 3ChatClaw currently cannot read the environment variables required by this skill.

Please check if the following have been configured and saved:

  • ALIBABA_1688_AGENT_TOKEN
  • ALIBABA_1688_REPLYING_PHONE

If you have just modified the environment variables, please save and restart the skill.

2. Why can’t the computer recognize the phone?

Common reasons include:

  • Developer mode is not enabled on the phone;
  • USB Debugging is not turned on on the phone;
  • Phone USB usage is still set to Charge only;
  • Allow USB Debugging was not clicked in the phone popup;
  • The data cable only supports charging, not data transfer;
  • Multiple Android devices are connected to the computer simultaneously, causing the skill to be unable to determine which one to control.

It is recommended to re-check according to Part IV of this article, and prioritize replacing the data cable or USB port.

3. The phone is already connected, but why can’t the skill still operate it?

Please check:

  • Whether the phone is locked;
  • Whether the 1688 Merchant App is logged in;
  • Whether the 1688 Merchant App is obscured by system popups, permission popups, or update popups;
  • Whether the current account can normally access Messages -> Buyer Inquiries;
  • Whether the phone network is normal;
  • Whether you have manually switched to another App.

After handling these issues, restart the skill.

4. Why did I receive a disconnection alert SMS during operation?

This indicates that the skill detected an ADB disconnection or inability to continue controlling the phone during operation. The system will first attempt to reconnect; if it still fails, it will send an SMS alert and automatically stop monitoring.

After receiving the alert, please handle it in the following order:

  1. Confirm the phone is still connected to the computer;
  2. Confirm the data cable is not loose;
  3. Confirm the phone is still in File Transfer mode;
  4. Unlock the phone and check if the Allow USB Debugging popup appears;
  5. Confirm the 1688 Merchant App is still logged in;
  6. Restart the skill.

5. Which messages will the skill reply to?

This skill only processes buyer conversations under Messages -> Buyer Inquiries in the 1688 Merchant App. The skill will identify new buyer messages, generate replies, and send them via the mobile device.

To avoid accidental operations, do not switch pages frequently during operation.

6. Can I manually operate the phone while the skill is running?

No. The skill will automatically click, input, and navigate pages while running. Manual operation may cause page position changes, affecting the stability of automatic replies.

If you need to handle messages manually, it is recommended to stop monitoring first, handle the messages, and then restart the skill.