One-Sentence Skill Description
Connect to an Android device to continuously monitor 1688 Merchant App messages → Buyer inquiries, and use 3Chat.ai to automatically generate and send replies, achieving automated customer consultation handling.
Demo
Skill Overview
3ChatClaw directly operates the 1688 Merchant App on an Android device to continuously monitor the “Messages → Buyer Inquiries” conversation, identify new messages from buyers, call 3Chat.ai to generate replies, and automatically send them via the Android interface. This skill is designed for the 1688 Merchant App inquiry handling scenario, supporting a default concurrent processing mode as well as a more stable serial mode. It also features local state persistence, title verification, anti-mis-send safeguards, send confirmation, and exception recovery capabilities, helping merchants reduce the pressure of manual monitoring, improve reply efficiency, and enhance the stability of customer service.
Core Capabilities
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Automatic Reply to 1688 Buyer Inquiries
Continuously monitors “Messages → Buyer Inquiries” in the 1688 Merchant App. Automatically generates and sends replies when new text messages from buyers are detected. -
State Persistence and Deduplication
Locally saves stable session identifiers and processed message fingerprints to ensure that each new text message from a buyer is processed only once, minimizing the risk of duplicate replies. -
Exception Recovery and Disconnection Alerts
When the phone disconnects, the page becomes invalid, or sending fails, the skill attempts recovery first. If reconnection fails, it triggers an SMS alert and automatically stops the current process.
Applicable Scenarios
Automatic reply to 1688 Merchant App buyer inquiries
Latest Version
V1.1.0
Update Date
2026.04.15