Pinduoduo - Gold Sales Champion Skill Usage Tutorial

3ChatClaw Skill Center
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Pinduoduo - Gold Sales Champion Skill User Guide

I. Skill Introduction

After configuring the Reply Token and Alert Phone Number, and successfully connecting an Android phone to your computer, you can launch the “Pinduoduo - Gold Sales Champion” skill. The skill will automatically navigate to the Chat -> Today's Needs to Serve page in the Pinduoduo Merchant App on your phone, listen for buyer inquiries, use 3ChatClaw to generate customer service sales replies, and automatically send them on the phone.

This skill is suitable for Pinduoduo merchants for high-frequency customer service handling, pre-sales inquiry follow-ups, order conversion, and handling buyer issues. If the phone connection is lost or 3ChatClaw cannot continue to control the phone during operation, the system will attempt to reconnect. If reconnection fails, an SMS alert will be sent to the configured phone number, and the listening process will automatically stop.

II. Prerequisites

Before using this skill, please prepare the following:

  1. Android Phone

    • The phone must be connectable to the computer via a USB data cable;
    • The Pinduoduo Merchant Edition or Pinduoduo Merchant App must be installed and logged in on the phone;
    • It is recommended to keep the phone screen on or avoid long periods of screen locking during operation.

  2. USB Data Cable

    • It is recommended to use a data cable that supports data transfer;
    • If the computer cannot recognize the phone, try replacing the data cable or USB port first.

  3. Pinduoduo Merchant Account

    • Please open the Pinduoduo Merchant App on your phone first;
    • Confirm that the account is logged in;
    • Confirm that you can normally access Chat -> Today's Needs to Serve;
    • Confirm that the account has permissions to handle customer service conversations.

  4. Reply Token

    • Used to generate customer service reply content based on the sales strategy set by the user (needs to be configured in 3Chat).

  5. Phone Number

    • Used to receive SMS alerts for disconnection or inability to continue controlling the phone.

III. Configuring Environment Variables

Before launching the skill, you need to configure the following environment variables in 3ChatClaw.

Environment Variables Required by This Skill

key value
PDD_AGENT_TOKEN Token used to generate customer service reply content
PDD_REPLYING_PHONE Phone number to receive disconnection alert SMS

Note: Do not send the Token directly to the chat window, nor write it into screenshots, public documents, or logs.

How to Obtain the Reply Token

  1. Log in to the 3ChatAI official website.
  2. Find and click Open Platform in the left sidebar.
  3. Click OAuth Client to enter the configuration page. You can also click the following link directly: https://app.3chatai.cn/standard-app/table/core_openapi_app
  4. Select the configured application.
  5. Drag to the right to find Permanent AccessToken.
  6. Right-click and copy the Token.

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How to Configure Environment Variables in 3ChatClaw

  1. Click Environment Variables in the left sidebar.
  2. Click Add Variable.
  3. In the left key field, enter: PDD_AGENT_TOKEN.
  4. In the right value field, enter the Token you just copied.
  5. Click Add Variable again.
  6. In the left key field, enter: PDD_REPLYING_PHONE.
  7. In the right value field, enter the phone number to receive SMS alerts.
  8. Click Save in the upper right corner.

IV. Connecting the Android Phone

This skill requires controlling the Android phone via the computer, so you must complete the phone connection before launching the skill.

1. Enable Developer Mode

The entry point varies slightly across different Android brands. The following uses Xiaomi HyperOS as an example:

  1. Open phone Settings.
  2. Click My Device.
  3. Find OS Version or System Version.
  4. Tap OS Version about 5 times continuously until the phone prompts that Developer Mode has been enabled.

For other Android phones, you can generally enable Developer Mode by tapping Version Number, System Version, or Software Version continuously in Settings -> About Phone.

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2. Enable USB Debugging

The following still uses Xiaomi HyperOS as an example:

  1. Return to the phone Settings home page.
  2. Scroll down to find and click More Settings.
  3. Click Developer Options.
  4. Enable USB Debugging.
  5. If the following switches appear on the page, it is also recommended to enable them:
    • USB Installation
    • USB Debugging (Security Settings)

During the enabling process, the phone may pop up a risk warning or countdown confirmation. Please read it and click OK or Allow.

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3. Allow Computer Debugging of the Phone

After connecting to the computer, the phone usually pops up a confirmation box asking Allow USB debugging?.

  1. Check Always allow debugging with this computer.
  2. Click OK or Allow.
  3. If you do not see the pop-up, you can re-plug the data cable, or turn USB Debugging off and then on.
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4. Connect the Phone to the Computer with a Data Cable

  1. Use a USB data cable to connect the phone and the computer.
  2. Swipe down the phone’s notification bar.
  3. Find the USB connection notification.
  4. Select File Transfer for the USB usage, do not select Charging only.

Some phones may display File Transfer, MTP, or Transfer Photos/Files. Please select the mode that allows data transfer.

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5. Confirm Successful Connection

After successful connection, 3ChatClaw can automatically recognize and control the phone when launching the skill. Normally, the skill will automatically open or switch to the Pinduoduo Merchant App and enter the Chat -> Today's Needs to Serve page.

If the prompt indicates that no device was detected after launching, please check first:

  • Whether USB Debugging is enabled on the phone;
  • Whether USB usage is set to File Transfer;
  • Whether Allow USB Debugging was clicked on the phone;
  • Whether the data cable supports data transfer;
  • Whether only one Android device that needs to be controlled is connected to the computer;
  • Whether the Pinduoduo Merchant App is installed and logged in.

V. Skill Installation

Users can download and install this skill from the Skill Market.

  1. Click Skill Market in the left sidebar to enter the Skill Market page.
  2. Search for or browse Pinduoduo - Gold Sales Champion.
  3. Click the skill card.
  4. Click One-Click Install to complete the installation.
  5. After installation, click Installed Skills in the left sidebar to view the installed skills.

VI. Launching the Skill

This skill supports two launch methods:

  • Launch by sending a Prompt via chat;
  • Launch via the Task feature.

Note: Before launching the skill, please confirm that environment variables have been configured and the Android phone USB debugging connection is complete.

Launching the Skill via Chat

1. Obtain the Launch Prompt

  1. Click Skill Market in the left sidebar.
  2. Find and click the Pinduoduo - Gold Sales Champion skill.
  3. Copy the Prompt from the pop-up skill card.

The default Prompt for this skill is:

Use the pdd-android-im-reply skill to monitor Today's Needs to Serve conversations in the Pinduoduo Merchant App chat and automatically reply

2. Launch the Skill

  1. Paste the copied Prompt into the chat box.
  2. Click Send.
  3. Wait for 3ChatClaw to respond.
  4. 3ChatClaw will check environment variables and phone connection status.
  5. After passing the check, the skill will automatically connect to the Android phone.
  6. The phone will enter or return to Pinduoduo Merchant App -> Chat -> Today's Needs to Serve.
  7. The skill starts listening to buyer conversations and automatically generates and sends replies.

It is recommended to maintain the following during operation:

  • Keep the phone connected to the computer, do not unplug the data cable;
  • Keep the Pinduoduo Merchant App account logged in;
  • Ensure stable phone network;
  • Do not manually switch to other Apps or operate the phone frequently.

Launching the Skill via Task

If you want to fix the Pinduoduo Merchant App automatic reply as a long-term task entry, you can launch this skill via the Task feature.

Operation Steps

  1. Click Task in the left sidebar to enter the Task Center.
  2. Click Create Task.
  3. Select Pinduoduo - Gold Sales Champion.
  4. Enter a task name, for example, Pinduoduo Today's Needs to Serve Automatic Reply.
  5. This skill requires no additional configuration. After confirmation, click Create Task.
  6. After the task is created, you can view it in the Task Center.
  7. Click Run Now to execute the task.
  8. Wait for 3ChatClaw to respond.
  9. The task execution process will be displayed as a pop-up in the upper right corner or as chat results.
  10. After the phone enters Pinduoduo Merchant App -> Chat -> Today's Needs to Serve, the skill will start automatic listening and replying.
  11. To view the current task execution results, you can click Chat in the left sidebar to check.

VII. Stopping Listening

If you need to stop the automatic reply in the Pinduoduo Merchant App, please send a command similar to the following in 3ChatClaw:

Stop Pinduoduo - Gold Sales Champion listening

After sending, 3ChatClaw will stop the current background listening task. After stopping, the skill will no longer scan Today’s Needs to Serve conversations, nor will it continue to automatically send replies.

VIII. Frequently Asked Questions

1. Why does it prompt that environment variables are missing?

This indicates that 3ChatClaw currently cannot read the environment variables required by this skill.

Please check if you have configured and saved:

  • PDD_AGENT_TOKEN
  • PDD_REPLYING_PHONE

If you have just modified the environment variables, please save them and restart the skill.

2. Why can’t the computer recognize the phone?

Common reasons include:

  • Developer mode is not enabled on the phone;
  • USB Debugging is not turned on on the phone;
  • Phone USB usage is still set to Charging only;
  • Allow USB Debugging was not clicked in the phone pop-up;
  • The data cable only supports charging, not data transfer;
  • The computer has multiple Android devices connected simultaneously, causing the skill to be unable to determine which one to control.

It is recommended to re-check according to Part IV of this document, and prioritize replacing the data cable or USB port.

3. The phone is already connected, but why can’t the skill still operate it?

Please check:

  • Whether the phone is locked;
  • Whether the Pinduoduo Merchant App is logged in;
  • Whether the Pinduoduo Merchant App is obscured by system pop-ups, permission pop-ups, or update pop-ups;
  • Whether the current account can normally enter Chat -> Today's Needs to Serve;
  • Whether the current account has customer service handling permissions;
  • Whether the phone network is normal;
  • Whether you have manually switched to other Apps.

After processing, restart the skill.

4. Why did I receive a disconnection alert SMS during operation?

This indicates that the skill detected an adb disconnection or inability to continue controlling the phone during operation. The system will first attempt to reconnect; if it still fails, it will send an SMS alert and automatically stop listening.

After receiving the alert, please handle it in the following order:

  1. Confirm that the phone is still connected to the computer;
  2. Confirm that the data cable is not loose;
  3. Confirm that the phone is still in File Transfer mode;
  4. Unlock the phone and check if there is an Allow USB Debugging pop-up;
  5. Confirm that the Pinduoduo Merchant App is still logged in;
  6. Restart the skill.

5. Which messages will the skill reply to?

This skill processes buyer conversations under Chat -> Today's Needs to Serve in the Pinduoduo Merchant App. The skill will identify new buyer messages, generate replies, and send them via the phone.

To avoid accidental operations, do not switch pages frequently during operation.

6. Can I manually operate the phone while the skill is running?

No. The skill will automatically click, input, and return to pages while running. Manual operations may cause changes in page position, affecting the stability of automatic replies.

If you need to manually handle messages, it is recommended to stop listening first, handle them, and then restart the skill.