The customer has linked their personal WeChat, but the inbox channel is not displayed, and auto-replies are not working.
Issue received. R&D is investigating and we will share the findings promptly.
- After successful WeChat integration, the page will indicate that debugging should be performed after three minutes. Sending messages immediately will result in no received or replied messages.
- The Q&A from this morning in the workspace is being replied to normally. You only need to communicate after three minutes of integration.