How to perform proactive mass messaging on WhatsApp? Via RPA integration

[nct_claire (Claire Kan)]

How does WhatsApp perform proactive mass messaging? It is integrated via RPA.

[3chat_bj (BJ)]

1. Navigate to “Social Platform Operations” - “Private Chat Broadcast (Advanced Edition)”
   

   

2. Create a new task, select the recipients for the broadcast, and configure the “Sending Content”.
   

   
   
   
   

[3chat_bj (BJ)]

This approach requires frequency control.
For higher-frequency proactive messaging, we recommend upgrading to a WhatsApp Business Account (WABA) and using Meta’s official message templates for delivery.