I have successfully connected my personal WeChat account. My personal WeChat account is mainly used for managing and replying to various product groups. Currently, I want to know how to view aggregated information. I can see private messages in the inbox, but where can I view the aggregated information for group chats? I have enabled auto-reply in the groups and conducted test replies, and the groups can now auto-reply. However, I cannot see the group messages on the 3chat platform.
The aggregated messages in the inbox currently include both group chats and private messages without distinction. You can identify group chats versus private chats by the contact name. The feature to separate group chats and private messages is already in the development pipeline and is expected to launch by the end of May.
I tested the inbox aggregation feature, but group chat messages are still not showing up. Specifically, when I use automatic keyword-triggered replies in a group or directly @ the bot, there is no content appearing in the inbox. Is there any setting or adjustment I need to make?
Could you please take a screenshot of the inbox here?
It usually displays the WeChat group name and the individual’s WeChat nickname, for example:
Could you please provide a screenshot of the chat messages on the mobile phone? We’ll investigate the issue.