智能体识别结束语，不重复回复相似话术

Agent
1
  1. How to configure the agent to automatically recognize closing phrases like “okay” or “mm” and end the conversation
  2. How to configure the agent to minimize repeating the same responses

Recognition3
Recognition3625×335 16.8 KB

2

Question 1: You can attempt to write a separate AI task specifically designed to handle such simple scenarios that conclude the conversation. A simple example would be: “When the user’s intent is unclear, such as when they reply with words like ‘okay’, ‘uh-huh’, etc., provide a brief response to end the topic.”

Question 2: You can include instructions in the guidance section under “Condition Compliance,” for example: “Each response must check the context, and responses containing previously used phrases from the context are prohibited.”